Privacy Policy

Effective Date: September 1, 2025

1. Introduction

VR Smoke School, LLC ("VR Smoke School," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (vrsmokeschool.com), virtual reality application, and related services (collectively, the "Services").

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Services.

2. Information We Collect

We collect information that you provide directly to us and information automatically collected when you use our Services.

a. Information You Provide

Account Information: Name, email address, company name (if applicable), password, and contact details.
Certification Data: Information related to your EPA Method 9 training and test results.
Payment Information: When purchasing certifications or services, payment details are processed by our secure payment partners (e.g., Stripe, PayPal). We do not store full credit card numbers.
Communications: Messages or feedback you send to us.

b. Information Collected Automatically

Device and Usage Data: IP address, browser type, operating system, device identifiers, and pages visited.
VR Device Data: When using the VR application, we may collect non-identifiable usage information such as headset type, session time, and error logs to improve performance.
Cookies and Tracking Technologies: Used to maintain sessions, analyze traffic, and improve user experience. You can control cookies through your browser settings.

3. How We Use Your Information

We use your information to:

Provide and manage your account and certification status.
Deliver and improve our Services, including VR content and learning modules.
Process payments and issue certificates.
Respond to support requests or inquiries.
Send administrative or marketing communications (you may opt out anytime).
Comply with legal obligations and protect against fraud or misuse.

4. How We Share Information

We may share information as follows:

Service Providers: With trusted vendors who assist in operations (hosting, payment processing, analytics, email delivery).
Business Partners: To notify you of promotional offers and services from our business partners.
Legal Compliance: When required by law, subpoena, or government request.
Business Transfers: In connection with a merger, sale, or acquisition involving VR Smoke School.

We do not sell or rent your personal information to third parties.

5. Data Retention

We retain your information only as long as necessary to provide the Services, fulfill legal requirements, or maintain certification records.

6. Your Privacy Choices

You can:

Access or Update: Log into your account to update personal information.
Opt-Out of Emails: Use the "unsubscribe" link in marketing messages.
Delete Account: Contact us at info@vrsmokeschool.com to request account deletion.

If you are located in certain regions (like California or the European Union), you may have additional rights to access, correct, or delete your data.

7. Security

We use industry-standard safeguards to protect your information from unauthorized access, loss, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Services are not directed to children under 13 years of age, and we do not knowingly collect personal information from them. If we learn we have collected data from a child under 13, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." Continued use of the Services after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:
VR Smoke School, LLC
Email: info@vrsmokeschool.com
Website: https://vrsmokeschool.com